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Contact

We’re here to help

Let’s find their next favorite hoodie.

Have a question about a hoodie, choosing a size or an existing order? Send us a message and include the style or order number if you have one.

Read our privacy policy for information about how we handle your details.

Find their fit

Hoodie size help.

The catalog lists 2T, 4T, 6 (S), 8 (M) and 10 (L). Size labels and availability can differ by style; check the options on the product page.

For exact measurements, contact us with the hoodie name before ordering. You can compare the chest width and length of a hoodie that already fits your child.

These are size labels, not body or garment measurements.

Shipping, returns & order help.

Review the store’s published policies for delivery information and return terms. Contact us if you need help confirming the details before placing an order.

For an existing order, include your order number and checkout email. Contact us for instructions before returning merchandise.

A few hoodie questions.

How do I place an order?

Select your items and add them to your shopping basket. All hoodies come blank unless you select “YES” under Embroidery. If you choose embroidery, enter your desired text in the NOTES field at checkout. Otherwise, select “NO.” Then follow the shipping and payment steps until you receive your order confirmation.

Shipping

Orders usually ship within 48 hours for blank hoodies or 96 hours for embroidered hoodies. If an item is out of stock, it will ship as soon as it becomes available.

Returns & Refunds

All returns must be authorized with a Return Authorization (RA) number. Customers are responsible for return shipping. Only blank items are eligible for returns. Custom embroidered hoodies may only be exchanged with prior authorization and a valid reason.

Can I personalize a hoodie?

Yes! You can personalize your Wild Child Hoodie with custom embroidery. On the product page, select “YES” under Embroidery, then enter the exact text you would like embroidered in the NOTES field at checkout. Please double-check your spelling before placing your order.

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